What is your responsible lending policy?

What is your responsible lending policy?

FinanceAcar is a website that endorses a policy of responsible lending. This policy dictates the partners with whom we work and is founded on the following four pillars:

  1. Fairness - We only partner with finance companies (or intermediaries) that are well known and operate a policy that we consider to be fair. We ensure that customers are fully informed and do not face any unknown excessive or unfair charges.
  2. Shared responsibility - We (and our partners) only offer car finance from lenders that believe that financial responsibility for car finance is shared between them and you the borrower. On this basis, both parties make sensible borrowing decisions where you only commit to make car finance payments if you are confident that you can meet them on time without difficulty and our lenders follow a process to ensure that they check that you can afford what you are requesting.
  3. Transparent process - The process that we offer on our website that leads to an application for car finance is simple and informative and once we pass your details to the relevant lender or third party they are obliged to give you all the information you need to make a sound borrowing decision.
  4. Fair Collections Policy - despite the steps taken for ‘shared responsibility’ (detailed above) there will be situations that are unplanned that may cause you to face difficulties in meeting your commitments to our lenders. Our partners are all reputable finance companies that do not charge hidden or unreasonable fees for late payments and it is in their interests to give adequate time to remedy a default.

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